- PCAMERICA SUPPORT FAQ FULL
- PCAMERICA SUPPORT FAQ OFFLINE
- PCAMERICA SUPPORT FAQ FREE
- PCAMERICA SUPPORT FAQ MAC
At the airport, in the back of a cab, or at the beach-you can always see what's going on at your business. Heartland Retail is cloud-based and mobile: you can access it anytime, anyplace, on any device.
While the internet is becoming increasingly reliable, we realize that an outage can happen. Heartland Retail is a web-application, and to use it, you need an active internet connection.
PCAMERICA SUPPORT FAQ OFFLINE
What do you do if the WiFi goes out? Do you have an offline mode? Keep in mind that there are a few moving parts in the process, but if hardware and credit card processing are good to go, then Heartland Retail is too. We are willing to move as quickly or as slowly as you need. How quickly can I be up and running if I were to switch? In this case, our development team handles your data directly we do not release it to a third-party company. For more complex needs, we offer data migration services. Should you prefer to do it on your own, our very comprehensive knowledge base will guide you through importing all of your basic retail data-inventory, customer and vendor lists, etc.-which is easily transferred through an Excel or CSV file. Our customer success team is made up of experienced retail veterans, so they speak your language! Can I bring my existing data to Heartland Retail? Can I import it easily on my own? We are are open when you are open: 8AM - 9PM Monday - Sunday. If you want to use another platform, our open developer API can support custom integrations.
Can I link Heartland Retail to my e-commerce store?Ībsolutely: we have omnichannel e-commerce integrations with BigCommerce, Shopify and Magento. Access a secure location to be provided with the product. Exchange log files and other sensitive information with the Support Team.
PCAMERICA SUPPORT FAQ FULL
We have a full spectrum of tech users operating our POS software efficiently and effectively, and our support team is always available as backup. The CyberArk Support Vault utilizes our Inter-Business Vault technology to provide you with a secure location to obtain and exchange information: Download CyberArk’s software installation packages. Heartland Retail was designed as an intuitive, easy-to-use modern POS/MPOS system, and we were able to do this without sacrificing any enterprise-grade features within the product. Minneapolis, MN APG Cash Drawer, LLC and pcAmerica are proud to announce their partnership to support a growing need in the convenience store industry.APG now offers a till to accommodate currency less than. Is it tech intensive? I am not all that great with technology and I need something easy for my employees? New Till and Software Features Will Support Gas Stations and the Percentage of a Penny. Heartland Retail also works with over 95% of credit card processors within North America, and has a direct integration with Heartland Payments. Many of the scanners and receipt printers on the market are hardware agnostic, so it's likely that you'll be able to retain your current retail hardware devices too.
PCAMERICA SUPPORT FAQ MAC
Yes! We're cloud-based, so you can access your account on any one of your hardware devices, Mac or PC, tablet or smartphone. If I make the switch, can I use my existing hardware and credit card processor?
Handle customer service and product returns all from your e-commerce platform.
PCAMERICA SUPPORT FAQ FREE
All other access to Heartland Retail is free and users are unlimited. Our CRE integration was developed directly with pcAmerica, making it the. Tell us if you prefer a phone call or email response.A selling station is a device used to ring sales or fulfill sales orders placed from a phone, store or website. If you are a PCA Awarded Contractor, include your contract number and title and company name in the Message section. NOTE: Vendors, please leave inquiries concerning currently advertized solicitations in the Q&A area of the Bonfire program. Southwest, at 52 (cell), Eric Wells, Contract Manager, at 81 (cell), Toll Free 84ĭo you have a question? Need technical assistance? Email us at complete the form below.